Adverse weather, strikes and other unforeseen events

Arrival

For a cancellation within 48 hours of the course start day due to disrupted travel caused by adverse weather, strikes or other unforeseen events, there will be a cancellation fee of £200, €300 or $300, depending on the currency invoiced. The normal cancellation fee of the first week’s payment (see ILH agent enrolment form, terms and conditions) will not be charged in such exceptional circumstances. If the course is postponed to a later date, 50% of the cancellation fee will be discounted from our invoice when new dates are given.

Departure

Adults, 18 years and over
Adults are responsible for making their own accommodation arrangements if they are unable to leave on their departure day owing to travel disruption caused by adverse weather, strikes or other unforeseen events. ILH is only contracted with teacher families for the days’ accommodation confirmed to them by ILH.

Young students, 17 years and under
On receipt of written confirmation of agreement to pay extra days’ accommodation, ILH will provide young students with temporary family accommodation if they are unable to leave on their departure day owing to travel disruption caused by adverse weather, strikes or other unforeseen events.