| Complaints |
| Any complaint received will be given our full attention and will be thoroughly investigated. If you are not satisfied with our response or resolution you may contact ABLS Accreditation and access their complaints mechanism. Your complaint to ABLS Accreditation must be received in writing in English and signed by you. You should record whether action has already been taken by ILH and state whether you are happy for the complaint to be copied to ILH. |
